Frequently Asked Questions ( FAQ )

This Tour Doesn't cover International Flights.
You Should book these flight yourself. We recommended flights that arrive around / after noon, as you can only check in to your hotel starting 15:00. If your Flight arrive in the morning, we can arrange half day tour with an additional charge of JPY 50,000 per group

Tour Companion is someone who accompany you tour in Japan. They can be a friends, family members, or even professionals hired to assist during the travel.

Tour Companion will help you with various things such us preparing tickets, taking pictures, booking a restaurant, navigating unfamiliar places, translating from Japanese to your language, and even providing company and making your private tour more enjoyful and joyful.

However Tour Companion may have less detailed information about regions, culture, and history outside Tokyo, as they might not be local to that specific area. Hence the service more cheaper.

A local guide in Japan is an individual who is familiar with a specific region or city in Japan and offers their services to tourists or visitors. They have in-depth knowledge of the local culture, history, attractions, and can provide valuable insights and assistance to enhance your travel experience.

They can lead you on guided tours of popular tourist destinations, such as historical sites, temples, shrines, museums, and scenic spots. They provide detailed information, share interesting stories, and help you navigate through the attractions.

Local guides can introduce you to unique cultural experiences, such as tea ceremonies, traditional arts and crafts workshops, calligraphy lessons, kimono wearing, or participating in local festivals. They can help you understand the customs and traditions of Japan.

If you don't speak Japanese, a local guide can serve as a translator and help bridge the language barrier during your interactions with locals, restaurant visits, or shopping experiences. They can also help you read signs and navigate transportation systems.

We Welcome payments through bank transfers or widely accepted credit cards like VISA, Mastercards, JCB, and American Express, We Also Receive Payment from PayPal.

• Payment 1 : 25% of the price, at least 60 Days Before Departure
• Payment 2 : 25% of the price, at least 30 Days Before Departure
• Payment 3 : 50% of the price, at least on the first day tour ( JPY Cash )

No, we only serve private tour.

Because your comfort and privacy are important to us, we only offer private tours for your group. And we don't mix with different group.

Ofcourse You Can, Don't hesitate to get in touch with us for details.

We can book high quality, repurtable apartment in Japan. However we can't reserve AirBNB accommodations for your safety and comfort during your journey.

Ofcourse you can. We can adjust our current tour plans to match what do you wanna plan in Japan.

Which means we can add or remove some parts in itinerary to make it fit your interest better.

Changes could be things like:

• Adding more days to the tour
• Opting for public transport on certain days
• Changing the hotel ( Upgrade or Downgrade )
• Removing some destinations
• Adding a new destination

"I have looked through your existing tours, but none align with what I wanna plan for Private tour in Japan."

We can make tailor a completely new one based on what you like.

But before we start creating this tailor made itinerary, we need two things :

1. Your budget details, let us know how much budget you wanna spend in Japan. This is suitable way to make a tour plan that fits with your budget. But please remember we only create custom tours if your budget is at least the same as our tour packages.
2. Non - Refundable Planning Fee ¥ 20,000. This Money will be deducted from your final invoice.

Please fill form private tour request first.

Form Private Tour Request

WISATAJEPANG only offer tour arrangements in Japan. We don't handle airfare sales. However, we will provide recommendations on your plan tour in Japan. We suggest that you procure your air tickets from thrustworthy airline.

WISATAJEPANG is specialist organize private tour in Japan that can arrange land tour during in Japan. We don't provide travel insurance. We recommend that all guest obtain comprehensive travel insurance from a reputable company.

As each individual or couple has unique requirements, we cannot make specific recommendations for insurance companies.

CANCELATION FEE
1. More than 30 days before departure: 10% of the total price.
2. More than 20 days before departure: 50% of the total price.
3. Less than 10 days before departure: 100% of the total price.

ABOUT VISA
1. The Japanese Embassy has full authority to determine the approval or rejection of visa applications. WISATAJEPANG does not have the ability to influence this decision.
2. The Embassy of Japan may request additional documents for visa applications, and the submission of documents does not guarantee visa approval.
3. WISATAJEPANG cannot be held responsible if participants are denied entry or deported by Japanese Immigration, even if they possess a valid visa and appropriate documentation. The final decision regarding entry into Japan lies solely with Immigration authorities and cannot be contested.
4. In the event that a participant is deported from Japan or unable to enter despite holding a valid visa and having fully paid for the Japan tour packages provided by WISATAJEPANG, the payment made cannot be refunded.
5. Visa fees must still be paid, regardless of whether the visa application is approved or rejected by the respective embassy.
6. If an application is rejected after flight tickets and hotel vouchers have been issued prior to visa approval, cancellation fees for the flight tickets and hotel reservations will apply according to the policies of the airline and hotel.
7. If a participant has committed or is found guilty of an offense in Japan leading to deportation and the subsequent inability to continue the tour, WISATAJEPANG will cooperate with the authorities and no refund will be provided for the amount already paid.